The amounts paid will not be returned.
If the client cancels the previously contracted activity, he must pay 100% of the activity if he does not come or cancel 24h before.
YOU WILL NOT REALIZE THE ACTIVITIES UNDER THE EFFECT OF THE ALCOHOL OR DRUGS. In case of not carry out the activity for these reasons the amount will not be returned in any case. In case the client for not having the indispensable necessary material (sneakers), or for not fulfilling anyone of the conditions necessary for the development of the activity, is excluded from this one, the amount of the activity will not be returned.
Guías Buenaventura has the obligatory insurances for the sports activities as established leyes; insurances of civil responsibility and accidents, W.R. Berkley España. Brokerage of Insurances Urquia*Bas. Nºpoliza: 12000050326 and 1300000698.
INFORMATION OF THE WEB
Canyoneering and climbing are sports of risk. Guias Buenaventura does not take responsibility for the activities on their own account derived from the contents of the web, the blog, etc., or from the errors in the texts, photos, or sketches. The copying or dissemination of photos and contents without permission of the author is not permitted.
Container drums are quite safe, but (although it is not usual) water can enter, due to being poorly closed, a blow, etc.
We recommend not putting valuables inside, only food and clothing. Some objects can be carried by the guide (for example, car keys), or left in the vehicle, in the office, etc.
Guias Buenaventura is not responsible for the objects deposited in the box.
Guías Buenaventura has a book of claims available to customers. You can also contact the company at firstname.lastname@example.org .